| Contact Name
|
| Phone number
Ext
|
| My last order was placed by:
|
|
| If by phone or in
person: |
| The sales representative was courteous and
pleasurable to deal with:
|
|
| The sales representative was knowledgeable
and helpful:
|
|
| The sales representative was fast and
efficient in placing my order:
|
|
| If by fax or
Internet: |
| My order was acknowledged within 24 hours:
|
Yes
No |
| I received the product in a timely manner:
|
|
| I was advised of any backorder situation:
|
Yes
No |
| The products that I ordered were shipped
accurately:
|
Yes
No
|
| The order was processed according to my
shipping instructions:
|
Yes
No
|
| The product was packaged in a satisfactory
manner:
|
Yes
No
|
| The product arrived undamaged:
|
Yes No |
| The product performs to my expectations:
|
|
| Over all, I would rate the service I received
on my last order as:
|
|
| Considering the last year, I would rate the
service I have received as:
|
|
| The best aspect about the service I have been
receiving is:
|
|
| The worst aspect about the service I have
been receiving is:
|
|
| I feel I get the best service from
TFlow. when I place my order by: |
|
|